SHIPPING

Q: How long does it take for a package to be delivered?
A: Delivery time depends on several factors, such as the shipping method, distance, and destination. Typically, packages shipped domestically may take 2-5 business days to arrive, while international shipments may take 5-10 business days or more.

Q: What should I do if my package is lost or damaged during shipping?
A: If your package is lost or damaged during shipping, you should contact the shipping company and file a claim as soon as possible. Most shipping companies have a claims process that allows you to file a claim online or by phone.

Q: Who does Whifti Walks ship with?                                                              A: Within Australia, Whifti Walks uses Australia Post to ship their products. Depending on your location, delivery usually takes between 2-5 working days. It's important to note that any delays that may occur after dispatch are beyond the control of Whifti Walks.

Q: Shipping process                                                                                          A: Once your order has been dispatched, you will receive a shipping confirmation via email. This email will also contain a tracking number so you can keep an eye on the progress of your delivery. To get the most accurate information about your delivery, simply enter the tracking number on either the Australia Post or courier website. This will give you updates on the status of your parcel and an expected delivery date.